Committed Support

When things do go wrong or you just have a question PayPros customer care team is there for you 24 x 7 x 365 days a year. We have a team of professionals standing by whether you are having an issue with your terminal or have a question about your statement.

Have you ever had the experience of a company’s sales rep disappearing after the contract is signed? Or are they never available after hours when you really need them? You will have a different experience with NoVA PayPros. My clients know that I am always available when they need my help, even after hours. While the customer care team quickly resolves most issues, I occasionally conference my clients in with the customer care team to help work through more complex situations. I leverage my years of experience to ensure everyone is clear about the issue and that it is fully resolved to the customer’s satisfaction.

I don’t sign you up and walk away. I am always there for you.